Instagram users were hit with a bug that wasn’t welcome towards the end of the 2021 Christmas season. Users reported that they couldn’t discern who had viewed their Instagram stories from Dec. 29 and 2022. The complaints about not being able see Instagram Story viewers trickled in through Twitter and really ramped up around Jan. 3, 2022. If you’re looking for the reason what the reason is for why Instagram Story views don’t count Here’s the reason.
According to a statement issued by an Meta spokesperson on Jan. 4 the company was “aware that some people had issues viewing their Instagram Stories view count and viewer list.” There was no shortage of these kinds of complaints on Twitter at the beginning of January 2022, with Instagram users saying things like, “Instagram is being weird and doesn’t show me who has watched my stories,” and “Why is Instagram not showing the stories’ views? ?”
After a few days of not being able to know who was looking at your gifts for Christmas or your hot chocolate creations The Instagram Story count problem appears to have been resolved. Elite Daily was informed by an Meta spokesperson on January 4 that the issue had been fixed and new Stories should resume normal operations. We’re sorry for any inconvenience caused.
This wasn’t the first time when IG Story views were interrupted. A test in May 2021 led to a lot of Instagram users facing the same issue, where they were unable to see those who had seen their IG Story and only saw the word “views” at the bottom of their screen. Following a test feature which allowed users to choose if they would like to see “likes” on their posts, which was implemented in May 2021, Instagram tested an identical “views” feature for Instagram Story in the latter half of 2020. If you were part of the small test group of iOS and Android users that were not being able to view the total number of views that your Instagram Story had gotten at the bottom of your mobile screen. Instead, you saw the words “views” or “seen by” and had to tap it to view the actual number of users who’d viewed it alongside a full listing of the accounts that had viewed your Story.
Instagram has stopped testing the idea of eliminating the amount of views displayed on the right-hand corner of your Story in mid-May 2021. In an email sent to Elite Daily, a Meta spokesperson at the time stated that they “[plannedto] fix the issue and restore the view count for all users.” A fix was made available to customers “within the next week.”
Meta confirmed that the latest glitch was not connected to the May 2021 glitch and all users should now be able see their Instagram Story viewer count as of the 5th of January, 2022. If you still don’t see it Try restarting the application.
An Instagram account is accused of “shadowbanning”, who spoke out against the increasing violence occurring in Palestine and threw a wrench into the 2021 May Instagram Story count debate. A number of accounts complained that their Instagram Stories on the subject had fewer views than other Instagram Stories. Elite Daily reached out at the time to Meta for comment however the company was unable to respond at the moment.
Instagram has addressed an issue that was similar to the one that was reported as having lower Story views for posts about Palestine on May 5th and 6th. The issue involved posts that were not being featured in Stories and affecting users in Colombia, Canada, the United States, East Jerusalem as well as the United States. Elite Daily was informed by Instagram that the bug was affecting all Stories which contain Highlights or Highlights and that it was not intended to cause any issues with Stories related to a particular political issue.
Elite Daily was told by Instagram that it wasn’t their intention to take down all posts that addressed a specific cause. This was not in relation to the claims that IG Stories about Palestine received lower views.
In the case of the Instagram Story view count issue numerous users rang in 2022 with, make sure you update and restart your app to fix the issue. More on Inflact.